Legal

Privacy Policy

Last Updated: August 4, 2026

Duran Events Rentals & Decor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a quote request form. Please read this policy carefully.

1. Information We Collect

Personal Information You Provide

When you submit a quote request form on our website, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Event date and type
  • Estimated guest count
  • Event location or city
  • Additional event details you provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your quote requests — We use your contact information to provide you with a personalized event rental quote.
  • To communicate with you — We may contact you via phone or email regarding your inquiry, event details, or follow-up questions.
  • To improve our services — We analyze usage data to improve our website functionality and customer experience.
  • To comply with legal obligations — We may process your data to comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers — We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., email service providers), subject to confidentiality agreements.
  • Legal requirements — We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Quote request information is typically retained for up to 24 months.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (California Residents — CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know — You have the right to request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete — You have the right to request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out — You have the right to opt out of the sale of your personal information. We do not sell personal information.
  • Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. Please note that disabling cookies may affect certain website functionality.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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